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Answers to Your Burning Questions

  • Can I return or exchange my swimwear if it doesn't fit?
    Yes, we want you to be completely satisfied with your Natapartenope swimwear purchase. If your swimwear doesn't fit as expected or if you're not entirely happy with your selection, we offer returns and exchanges within 14 days of purchase. Here's how our return and exchange process works: Initiate a Return or Exchange: If you need to return or exchange an item, simply contact our customer care team at natapartenope@gmail.com to request a return authorization. Please include your order number and the reason for the return or exchange in your message. Pack and Ship Your Item: Once you receive authorization, carefully package the item(s) you wish to return or exchange, ensuring they are in their original condition with tags attached. Ship the package back to us using a trackable shipping method of your choice. Receive Your Refund or Exchange: Once we receive your returned item(s) and verify their condition, we will process your refund or exchange as quickly as possible. Refunds will be issued to the original form of payment, while exchanges will be shipped out promptly upon availability. Please note that items must be returned in their original packaging and condition to be eligible for a refund or exchange. Additionally, shipping fees are non-refundable, and customers are responsible for return shipping costs unless the item received was damaged or defective. If you have any questions or need further assistance with your return or exchange, don't hesitate to reach out to our customer care team. We're here to help and ensure that you have a positive shopping experience with Natapartenope.
  • What makes your swimwear sustainable?
    At Natapartenope, sustainability is at the core of our brand ethos. Our swimwear is sustainable in several key ways: Recycled Materials: We prioritize the use of eco-friendly materials in our swimwear production. Our pieces are made from Econyl®, a premium recycled nylon fiber derived from discarded materials such as fishing nets, fabric scraps, and industrial plastic waste. By repurposing these materials, we help reduce the environmental impact of traditional nylon production and contribute to a cleaner, healthier planet. Ethical Manufacturing: We are committed to ethical manufacturing practices and partner with skilled artisans in Italy to produce our swimwear. Our production process adheres to high standards of labor rights and environmental responsibility, ensuring fair wages, safe working conditions, and minimal waste throughout the manufacturing chain. Longevity and Durability: We design our swimwear with longevity in mind, creating timeless pieces that are built to last. By investing in quality craftsmanship and durable materials, we aim to minimize the need for frequent replacements and reduce overall consumption. Transparency and Accountability: We believe in transparency and accountability in every aspect of our business. We strive to provide clear and honest information about our materials, production processes, and supply chain, allowing our customers to make informed decisions and trust in the sustainability of our products. By choosing Natapartenope swimwear, you're not only investing in stylish and comfortable pieces but also supporting a more sustainable and ethical fashion industry. Together, we can make a positive impact on the planet and inspire others to embrace eco-conscious choices in their own lives.
  • Where are your swimwear pieces made?
    At Natapartenope, we take great pride in the origin of our swimwear production. Our pieces are meticulously crafted with care and expertise in the artisanal workshops of southern Italy. Italy has a rich tradition of artisanal craftsmanship, particularly in the fashion industry. By partnering with skilled artisans in southern Italy, we are able to tap into this heritage of excellence and ensure the highest quality and attention to detail in every Natapartenope piece. Moreover, we are committed to ethical manufacturing practices and prioritize fair wages, safe working conditions, and sustainable production methods. Our partnership with local artisans allows us to maintain close oversight of the manufacturing process and uphold our values of transparency and accountability. By manufacturing our swimwear in Italy, we are able to support local economies and communities, creating opportunities for skilled craftsmen and preserving traditional craftsmanship techniques. We believe in the importance of investing in local talent and fostering a sense of pride and ownership in the products we create. Producing our swimwear locally in Italy helps minimize our environmental impact by reducing the carbon footprint associated with transportation and logistics. We prioritize sustainable materials and production methods to further minimize our footprint and contribute to a cleaner, greener planet. By choosing Natapartenope swimwear, you're not only investing in stylish and sustainable pieces but also supporting the rich heritage of Italian craftsmanship and ethical manufacturing practices. Together, we can make a positive impact on the fashion industry and beyond.
  • What is Econyl, and why is it used in your swimwear?
    Econyl is a premium recycled nylon fiber that we use in the production of our swimwear at Natapartenope. This innovative material is derived from discarded materials such as fishing nets, fabric scraps, and industrial plastic waste that are collected from landfills and oceans worldwide. We collaborate with Econyl® ( find us on https://www.econyl.com/brand/natapartenope/ ) Econyl is a sustainable alternative to conventional nylon, as it reduces the need for virgin resources and helps divert waste from landfills and oceans. By repurposing discarded materials, we can minimize our environmental impact and contribute to a cleaner, healthier planet. Despite being made from recycled materials, Econyl offers the same high quality and performance as conventional nylon. It is durable, lightweight, and quick-drying, making it ideal for swimwear that needs to withstand the rigors of sun, saltwater, and chlorine. Econyl is certified by the Global Recycled Standard (GRS) and other recognized organizations, ensuring that it meets strict environmental and social criteria throughout the production process. This gives our customers peace of mind knowing that their swimwear is ethically sourced and environmentally responsible. By using Econyl in our swimwear, we're not only creating stylish and sustainable pieces but also helping to drive positive change in the fashion industry. Join us in making a difference and choose Natapartenope swimwear for your next beach adventure.
  • Are your swimwear pieces true to size?
    Yes, our swimwear pieces are designed to be true to size. We understand the importance of finding the perfect fit, which is why we have carefully developed our sizing chart to ensure accuracy and consistency across our collections. To determine your size, we recommend referring to our sizing chart, which can be found on each product page. Our chart provides detailed measurements for bust, waist, and hip, allowing you to select the size that best corresponds to your measurements. Please note that while we strive to offer accurate sizing guidance, individual fit preferences may vary. If you find that your swimwear piece doesn't fit as expected, we offer returns and exchanges within 14 days of purchase. Your satisfaction is our top priority, and we're committed to ensuring that you find swimwear that makes you look and feel your best.
  • Do you offer international shipping?
    Yes, we proudly offer international shipping to bring Natapartenope swimwear to customers around the world. Wherever you are, you can enjoy the comfort, style, and sustainability of our swimwear delivered right to your doorstep.
  • Do you offer customizable options for swimwear?
    Yes, we are pleased to offer customizable options for our swimwear pieces. Whether you're looking for a personalized touch, exclusive colors, or custom sizing, we're here to bring your vision to life. For more information about our customization options, including the time of realization and any associated costs, please contact our customer care team at natapartenope@gmail.com or just write on our Instagram account @nataopartenope. Our friendly and knowledgeable team members will be happy to discuss your customization needs and provide you with all the details you need to create the perfect personalized swimwear piece. At Natapartenope, we believe that every individual is unique, and our customizable options allow you to express your personal style and preferences in every detail. Get in touch with us today to start creating your one-of-a-kind swimwear masterpiece.
  • How should I care for my swimwear to ensure longevity?
    Proper care and maintenance are essential for ensuring the longevity of your swimwear. Here are some tips to help you keep your Natapartenope pieces in pristine condition: Hand Wash with Mild Detergent: To prevent damage to delicate fabrics and preserve colors, we recommend handwashing your swimwear in cold water with a mild detergent immediately after each use. Avoid using harsh chemicals or bleach, as they can weaken the fibers and cause fading. Avoid Machine Washing and Drying: Machine washing and drying can be rough on swimwear fabrics and may cause stretching, fading, or damage to embellishments. Instead, gently hand wash your swimwear and lay it flat to air dry in the shade to maintain its shape and elasticity. Rinse After Each Use: Saltwater, chlorine, and sunscreen can all take a toll on swimwear fabrics over time. To remove these residues and prolong the life of your swimsuit, be sure to rinse it thoroughly with fresh water after every wear. Avoid Wrinkling and Folding: To prevent creasing and maintain the shape of your swimwear, avoid wringing out or folding your pieces when wet. Instead, gently squeeze out excess water and reshape them before laying them flat to dry. Store Properly: When not in use, store your swimwear in a cool, dry place away from direct sunlight. Avoid storing your pieces while they are still damp, as this can promote mold and mildew growth. By following these simple care instructions, you can help extend the life of your Natapartenope swimwear and continue to enjoy its beauty and quality for years to come.
  • Are your swimwear pieces suitable for all body types?
    Absolutely! At Natapartenope, we believe that every body is beautiful, and our swimwear is designed to celebrate and flatter all body types. We create swimwear that is inclusive and versatile, with designs that complement a wide range of body shapes and sizes. From classic silhouettes to modern cuts, our pieces are thoughtfully crafted to enhance your natural curves and make you feel confident and comfortable. Many of our swimwear styles feature adjustable straps, ties, and closures, allowing you to customize the fit to suit your body shape and preferences. Whether you prefer more coverage or a little extra support, our adjustable features ensure a perfect fit for every body. We're currently working on wide range of sizes for our new collection to accommodate diverse body types, with inclusive sizing options available for all of our swimwear pieces. Our sizing chart provides detailed measurements to help you find the perfect fit, ensuring that everyone can enjoy the comfort and style of Natapartenope swimwear. Whether you're curvy, petite, or somewhere in between, our swimwear is designed to make you look and feel your best. Embrace your unique beauty and celebrate your individuality with Natapartenope swimwear.
  • How do I know if your swimwear is ethically sourced?
    At Natapartenope, ethical sourcing is a top priority, and we're committed to transparency and accountability in every aspect of our supply chain. We prioritize materials that are certified by recognized organizations for their ethical and sustainable practices. For example, our Econyl fabric is certified by the Global Recycled Standard (GRS) and OEKO-TEX Standard 100, ensuring that it meets strict environmental and social criteria throughout the production process. Moreover, we work closely with reputable suppliers and manufacturers who share our values and adhere to strict ethical standards. Our suppliers are carefully vetted to ensure compliance with labor laws, fair wages, and safe working conditions. By choosing Natapartenope swimwear, you can trust that your purchase supports ethical sourcing practices and contributes to a more sustainable and responsible fashion industry.
  • Why do FAQs matter?
    FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
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